Guide for club members

First steps in Kluboš

How to create an account, join your club and sign in. No technical knowledge needed — an e-mail address and about five minutes.

The most important rule
Send your organization's administrator exactly the same e-mail address you registered with. If the addresses do not match, the invitation will never reach you.
How to read the pictures
The pictures have red frames with numbers. The same number in the text — for example1— points at exactly that spot in the picture.

  1. Fill in the registration form

    On the “Join your club” page, click “Join your club”. The Kluboš registration form opens. Work down the form from top to bottom. An asterisk * means the field is required. You do not set a password here — that comes after you confirm your e-mail.

    The Kluboš registration form. The Email, First name and Last name fields, three consent checkboxes and the “Register” button are highlighted.
    No.
    Field
    What to enter
    1
    Email
    Your e-mail address. Remember it — this is exactly the one you will send to the administrator.
    2
    First name
    Your first name.
    3
    Last name
    Your last name.
    4
    Age and capacity
    Tick it if you are at least 18 years old.
    5
    Terms of service
    Tick it if you agree with them. Click the link to read the text.
    6
    Privacy policy
    Tick it if you agree with it. Click the link to read the text.
    7
    Register
    The blue button at the end. Click it and Kluboš sends you an e-mail with a confirmation link.
    Under 18?
    Your legal guardian creates the account and accepts the invitation.

  2. Confirm your e-mail

    Kluboš sends you an e-mail right after registration. It confirms that the address really is yours, and the link also takes you to setting your password.

    1. Open your mailbox.
    2. Find the message from Kluboš.
    3. Click the link in the message.
    No e-mail?
    Check the Spam or Promotions folder. The message sometimes takes a few minutes to arrive.

  3. Set your password

    The link from the e-mail takes you to a page where you choose a password for your account.

    The password-creation screen shown after confirming your e-mail. The “Password” field and the “Confirm password” field are highlighted.
    No.
    Field
    What to enter
    1
    Password
    Your new password. You choose it yourself.
    2
    Confirm password
    The same password once more.
    What happens after you submit
    Kluboš either signs you in right away or briefly sends you to the sign-in screen — depending on whether you are still in the same browser you registered in. On the sign-in screen, sign in with your e-mail and the new password. Kluboš greets you with “Your password is set.” and opens your pending invitations.

  4. Wait for your invitation

    Once your password is set, Kluboš opens the “Pending Invitations” screen. If nobody has invited you yet it is empty — you have done nothing wrong. The invitation comes from your organization's administrator, the person who runs your club in Kluboš.

    The “Pending Invitations” screen showing that no pending invitations were found. The “Refresh” button is highlighted.
    1. Write to the administrator — by text message, e-mail or in your group chat.
    2. Send them the e-mail address you registered with.
    3. Wait for them to add you. It usually takes minutes or hours.

    “Hi, I registered in Kluboš with the address jan.novak@example.com. Please send my club invitation to that e-mail. Thanks.”

    • 1Refresh— when the administrator tells you the invitation is sent, click here. The invitation appears.
    Why it works this way
    Kluboš sends the invitation to one specific e-mail address. If the administrator types an address that differs by even one letter, the invitation goes elsewhere. So write the address down for them rather than dictating it. You can close this page — you can come back any time by signing in again.

  5. Accept the invitation

    Once the invitation has been sent, you will see it in the list.

    The pending invitations list with one invitation to the club HK Nitra. The club name and the “Accept” button are highlighted.
    • 1Club name— check that this really is your club.
    • 2Accept— click it and you are in the club. Kluboš opens your dashboard right away.
    Usually you do not have to click anything
    When you have a single invitation, Kluboš accepts it for you. You will briefly see “Accepting your invitation…” and then you are in the club. The “Accept” button is there for when you have more than one invitation.

  6. Sign in next time

    From now on you always get into Kluboš the same way: open klubos.sk and click “Login” in the top right corner.

    The Kluboš sign-in screen. The “Email address” field, the “Password” field and the “Sign In” button are highlighted.
    • 1Email address— the e-mail you registered with.
    • 2Password— the password you set after confirming your e-mail.
    • 3Sign in— click it and you are in.
    Forgotten your password?
    Click “Forgot?” next to the Password field. Kluboš sends you an e-mail with a link to set a new one. If you do not want to sign in on every visit, tick “Remember me”.

When something goes wrong

What is happening
What to do
No e-mail arrived after registration.
Check the Spam folder. Wait five minutes. Then try registering again.
The “Pending invitations” screen is still empty.
See “Invitation missing or lost” on the “Join your club” page — or ask the administrator for a new one, sent to exactly the e-mail you registered with.
The list shows a club you were not expecting.
Do not accept it and contact your organization's administrator.
My password does not work.
Use “Forgot?” on the sign-in screen.

If you are stuck, write to your organization's administrator. They can see whether the invitation was sent to you, and to which address.